Products are shipped from 7 working days. Once the product has been sent, within the Peninsula it takes between 24 and 72 hours to reach your destination, in Ceuta and Melilla between 3 and 5 days, and Canary Islands 7 days.
For shipments within the EU between 3 and 5 days.
For shipments outside of Europe, please contact our customer service
It is very important you check the merchandise upon arrival and in front of the carrier. Any anomaly in the delivery or damage detected in the shipping box must be specified in the document the carrier hands you in to sign in order to verify that everything is in order. If not, you must always specify it.
From the delivery time, please communicate any damage before 24h as it is set in transport companies.
All the goods are insured by Nunua Mannequins, but after 24h, incidents insurance has no longer effect. (More information in part 7 of FAQ page)
Once received at home, if not to your liking, you have 15 days to return, guaranteeing full refund of the product price, excluding the return costs.
The return item must be sent to our headquarters in its original packaging, with all parts and in perfect condition. The amount of the product will not be refunded in case of damage.